The Hudson Group Knowledge Base
Designed for clients of The Hudson Group and their suite of transportation management applications, the Knowledge Base will provide many quick self-help answers to common or frequently asked questions.
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The Hudson Group Knowledge Base
 ALERT Software System
 BlackBerry Configuration & Usage
 Credit Card Processing
 CSV files
 File layouts
 HWeb Mobile Devices
 HWeb Netcast
 HWeb Safety Net
 Reservation, Dispatch, Accounting System
 Security
 System Down
 Tech Support Staff Only
 WEB
The Hudson Group Knowledge Base

The Hudson Group Knowledge Base

article How do I submit a graphics request for a new web reservation portal?
If you are setting up a new custom portal for your HWeb Reservation Manager online reservation...
  10-10-2006    Views: 1680   
article TechTips Newsletter
TechTips is the Hudson company newsletter. This valuable document is created for and...
  2-23-2005    Views: 1642   
article Cannot print to a Print Server on local network....
Cannot Print to a Print Server on local network while working in an RDP platform.SymptomWhen...
  8-4-2006    Views: 1908   
article Changing the default or displayed recommended pickup time
Can I change which time is the recommended or default pickup time that clients see on the web...
(No rating)  3-6-2008    Views: 786   
article Configuring and Using UniPrint
If you are a Hudson client connecting to an online server in order to run your application and...
(No rating)  11-16-2006    Views: 1299   
article Dynamic DNS Service for Terminal Service Clients
Many Hudson clients try to access their office servers from remote locations such as Airport...
  12-29-2005    Views: 2138   
article FlightView - What is it?
Founded as RLM Software in 1981, FlightView was the first non-airline organization approved to...
  2-23-2005    Views: 2859   
article FlightView Screen Shots inside Hudson Applications
Download and open the attached file by selecting a link to the right. You will receive a...
(No rating)  3-7-2008    Views: 1265   
article How do I get files and reports from a Hudson hosted server to my office PC?
Currently, for server and user security reasons and to prevent the spread of viruses,  files,...
  11-16-2005    Views: 1501   
article Please Wait while Windows configures Microsoft Office 2000...
"Please Wait while Windows configures Microsoft Office 2000..." appears and keeps...
(No rating)  4-7-2006    Views: 4284   
article Remote Desktop Connection with Vista
You will be connecting to the Hudson Terminal Server using a Microsoft application called Remote...
  6-10-2008    Views: 1413   
article Reporting Program Bugs - Bugzilla
The Hudson Group has a method for reporting program or software bugs to the appropriate...
(No rating)  2-24-2005    Views: 1358   
article Terminal Services and Printing to USB Printers
August - 2005In the past, if you had a computer sitting on a remote network that had a printer...
  8-1-2005    Views: 17816   
article Tokens
Click Here for Tokens List
  3-3-2005    Views: 2856   
article Updating / Checking your HWeb License
Updating/Checking your Hudson HWeb LicenseTo ensure that your license has been downloaded...
(No rating)  2-25-2005    Views: 1593   
article Updating Hudson Software - How to
Updating the Hudson Software on your workstation.Overview:Periodically, The Hudson Group...
(No rating)  2-14-2005    Views: 1615   
article Using Remote Desktop Connection
Preparing for and Using a Remote Desktop ConnectionProtecting your Internet ConnectionIf you...
(No rating)  2-14-2005    Views: 2645   
article VNC
VNC is a freeware/shareware application which Hudson Tech Support staff uses on a frequent basis...
(No rating)  2-25-2005    Views: 1459   
article What is HWeb InfoView and what can it be used for?
What is HWeb InfoView and what can it be used for?How much time would you estimate your...
(No rating)  1-18-2008    Views: 1513   
article WinZip
WinZip is a file compression utility used to compact/compress files, making them easier to store...
(No rating)  2-25-2005    Views: 1293   

Categories

category ALERT Software System (15)
Information about the Hudson ALERT transportation management system
category BlackBerry Configuration & Usage (6)
How to setup, configure and use BlackBerry with HWeb Applications
category Credit Card Processing (10)
Issues and Questions regarding processing of Credit Cards
category CSV files (2)
Articles relating to csv files (fares, time rec, exc, etc.)
category File layouts (14)
Layout of CSV files
category HWeb Mobile Devices (10)
Handheld / Mobile Ticketing Device
category HWeb Netcast (3)
Downloadable voice training and information on Hudson products and services
category HWeb Safety Net (1)
The Hudson Group's Online Database Backup System
category Reservation, Dispatch, Accounting System (215)
Software used on local networks
category Security (0)
Articles and content regarding Hudson Security and security features
category System Down (1)
Procedures and documentation on dealing with a system down crisis.
category Tech Support Staff Only (32)
Articles and information intended for Hudson Tech Support Staff.
category WEB (46)
General WEB

Latest Articles

article Downloading an ALERT License
After downloading / installing ALERT,  but before you can use the application, you will need...
(No rating)  6-26-2009    Views: 13   
article Manual Invoice / Custom Invoice Item Types
KB Article #15 became corrupted, the text from this article is reprinted here:Content: To...
(No rating)  6-16-2009    Views: 66   
article Airport Codes in ALERT
Airport CodeWhen building the Airports database in ALERT, it is important to use the IATA...
(No rating)  6-12-2009    Views: 43   
article Airlines
Airline Codes in ALERTIf you will be installing and configuring your ALERT system to download...
(No rating)  6-12-2009    Views: 42   
article How to design a Cancelation Confirmation Template
When clients cancel a reservation or booking with your service, it is important to send a...
(No rating)  6-3-2009    Views: 91   

Most Popular Articles

article Terminal Services and Printing to USB Printers
August - 2005In the past, if you had a computer sitting on a remote network that had a printer...
  8-1-2005    Views: 17816   
article Login failed for user; Reason: Not associated with a trusted SQL Server connection
Login failed for user "USERNAME-HERE." Reason: Not associated with a  trusted SQL...
  10-31-2005    Views: 10371   
article Run-time error 429 - ActiveX component can’t create object
Re-register all HWeb DLLs (esp. HWebTools).Contact Hudson Tech Support for Assistance.
  2-14-2005    Views: 8896   
article Active X Error 429 - ActiveX component can’t create object
Install Internet Explorer 6.0 or later version. 
  2-14-2005    Views: 8860   
article Application Error 430 - Class does not support Automation or does not support expected interface.
Incorrect DLL, update DLL (DLLs should only be in system folder). Contact Hudson Tech...
  2-14-2005    Views: 6173   

Highest Rated Articles

article Creating/Using Alternate Fare Tables
Creating and Using Alternate Fare TablesOverviewWhen utilizing group profiles it may become...
  2-2-2005    Views: 1409   
article Application Error 3219 - Operation is not allowed in this context
Utility error: Mis-match of CSV chosen for import VS import type selected. For example...
  2-14-2005    Views: 3031   
article Application Error 438 - Object doesn’t support this property or method.
See Reinitializing Configuration http://www.hudsonltd2.com/kb1/article.php?id=181
  2-14-2005    Views: 3155   
article Application Error 75 - Filename/Path Error
Indicates a WRITE Error: Remove the log file of the Product producing the error. May also...
  2-14-2005    Views: 2225   
article VRAS - Virtual Resource Allocation System: Configuration and Use
VRASVirtual Resource Allocation System
  2-14-2005    Views: 2021   


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