The Hudson Group Knowledge Base
Designed for clients of The Hudson Group and their suite of transportation management applications, the Knowledge Base will provide many quick self-help answers to common or frequently asked questions.
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The Hudson Group Knowledge Base
 ALERT Software System
 BlackBerry Configuration & Usage
 Credit Card Processing
 CSV files
 File layouts
 GO Airport Shuttle
 HWeb Mobile Devices
 HWeb Netcast
 HWeb Safety Net
 Reservation, Dispatch, Accounting System
 Security
 System Down
 Tech Support Staff Only
 WEB
The Hudson Group Knowledge Base

The Hudson Group Knowledge Base

article How do I submit a graphics request for a new web reservation portal?
If you are setting up a new custom portal for your HWeb Reservation Manager online reservation...
  10-10-2006    Views: 2530   
article TechTips Newsletter
TechTips is the Hudson company newsletter. This valuable document is created for and...
  2-23-2005    Views: 2179   
article Cannot print to a Print Server on local network....
Cannot Print to a Print Server on local network while working in an RDP platform.SymptomWhen...
  8-4-2006    Views: 2694   
article Changing the default or displayed recommended pickup time
Can I change which time is the recommended or default pickup time that clients see on the web...
(No rating)  3-6-2008    Views: 1326   
article Configuring and Using UniPrint
If you are a Hudson client connecting to an online server in order to run your application and...
(No rating)  11-16-2006    Views: 1982   
article Dynamic DNS Service for Terminal Service Clients
Many Hudson clients try to access their office servers from remote locations such as Airport...
  12-29-2005    Views: 3045   
article FlightView - What is it?
Founded as RLM Software in 1981, FlightView was the first non-airline organization approved to...
  2-23-2005    Views: 3735   
article FlightView Screen Shots inside Hudson Applications
Download and open the attached file by selecting a link to the right. You will receive a...
(No rating)  3-7-2008    Views: 1930   
article How do I get files and reports from a Hudson hosted server to my office PC?
Currently, for server and user security reasons and to prevent the spread of viruses,  files,...
  11-16-2005    Views: 2039   
article Hudson adds voice talent to its list of services
Whenever possible, you are always trying to put your best foot forward and making a positive,...
(No rating)  9-2-2009    Views: 356   
article Hudson email list
How do I add my name to Hudson's email list?   ORHow do I remove my name and email address from...
(No rating)  10-30-2009    Views: 70   
article Please Wait while Windows configures Microsoft Office 2000...
"Please Wait while Windows configures Microsoft Office 2000..." appears and keeps...
(No rating)  4-7-2006    Views: 6201   
article Remote Desktop Connection with Vista
You will be connecting to the Hudson Terminal Server using a Microsoft application called Remote...
  6-10-2008    Views: 2454   
article Reporting Program Bugs - Bugzilla
The Hudson Group has a method for reporting program or software bugs to the appropriate...
(No rating)  2-24-2005    Views: 1918   
article Terminal Services and Printing to USB Printers
August - 2005In the past, if you had a computer sitting on a remote network that had a printer...
  8-1-2005    Views: 19283   
article Tokens
Click Here for Tokens List
  3-3-2005    Views: 3632   
article Updating / Checking your HWeb License
Updating/Checking your Hudson HWeb LicenseTo ensure that your license has been downloaded...
(No rating)  2-25-2005    Views: 2128   
article Updating Hudson Software - How to
Updating the Hudson Software on your workstation.Overview:Periodically, The Hudson Group...
(No rating)  2-14-2005    Views: 2243   
article Using Remote Desktop Connection
Preparing for and Using a Remote Desktop ConnectionProtecting your Internet ConnectionIf you...
(No rating)  2-14-2005    Views: 3534   
article VNC
VNC is a freeware/shareware application which Hudson Tech Support staff uses on a frequent basis...
(No rating)  2-25-2005    Views: 1954   
article What is HWeb InfoView and what can it be used for?
What is HWeb InfoView and what can it be used for?How much time would you estimate your...
(No rating)  1-18-2008    Views: 2423   
article WinZip
WinZip is a file compression utility used to compact/compress files, making them easier to store...
(No rating)  2-25-2005    Views: 1906   

Categories

category ALERT Software System (16)
Information about the Hudson ALERT transportation management system
category BlackBerry Configuration & Usage (6)
How to setup, configure and use BlackBerry with HWeb Applications
category Credit Card Processing (10)
Issues and Questions regarding processing of Credit Cards
category CSV files (2)
Articles relating to csv files (fares, time rec, exc, etc.)
category File layouts (14)
Layout of CSV files
category GO Airport Shuttle (1)
Items pertaining to GO Airport Shuttle providers and The Go Group
category HWeb Mobile Devices (11)
Handheld / Mobile Ticketing Device
category HWeb Netcast (3)
Downloadable voice training and information on Hudson products and services
category HWeb Safety Net (1)
The Hudson Group's Online Database Backup System
category Reservation, Dispatch, Accounting System (222)
Software used on local networks
category Security (0)
Articles and content regarding Hudson Security and security features
category System Down (1)
Procedures and documentation on dealing with a system down crisis.
category Tech Support Staff Only (36)
Articles and information intended for Hudson Tech Support Staff.
category WEB (50)
General WEB

Latest Articles

article Hudson email list
How do I add my name to Hudson's email list?   ORHow do I remove my name and email address from...
(No rating)  10-30-2009    Views: 70   
article Hudson MDT Screen Shots
Hudson's Mobile Data Terminal (MDT) is a device mounted in a vehicle that is capable of receiving...
(No rating)  10-27-2009    Views: 106   
article 24 Hour time support available
Many international travelers (from outside North America) are used to telling and writing time in...
(No rating)  10-27-2009    Views: 78   
article How to find base fare when you have to work backwards from the Total fare
This is just a quick math article find base fare when all you have is the total.In this example...
(No rating)  10-27-2009    Views: 64   
article Hudson Web Links
Summary:   This document contains the links for various client facing web tools.The URL Prefix...
(No rating)  10-23-2009    Views: 119   

Most Popular Articles

article Terminal Services and Printing to USB Printers
August - 2005In the past, if you had a computer sitting on a remote network that had a printer...
  8-1-2005    Views: 19283   
article Login failed for user; Reason: Not associated with a trusted SQL Server connection
Login failed for user "USERNAME-HERE." Reason: Not associated with a  trusted SQL...
  10-31-2005    Views: 14595   
article Run-time error 429 - ActiveX component can’t create object
Re-register all HWeb DLLs (esp. HWebTools).Contact Hudson Tech Support for Assistance.
  2-14-2005    Views: 13258   
article Active X Error 429 - ActiveX component can’t create object
Install Internet Explorer 6.0 or later version. 
  2-14-2005    Views: 11803   
article Application Error 430 - Class does not support Automation or does not support expected interface.
Incorrect DLL, update DLL (DLLs should only be in system folder). Contact Hudson Tech...
  2-14-2005    Views: 7379   

Highest Rated Articles

article Creating/Using Alternate Fare Tables
Creating and Using Alternate Fare TablesOverviewWhen utilizing group profiles it may become...
  2-2-2005    Views: 1989   
article Application Error 3219 - Operation is not allowed in this context
Utility error: Mis-match of CSV chosen for import VS import type selected. For example...
  2-14-2005    Views: 3753   
article Application Error 438 - Object doesn’t support this property or method.
See Reinitializing Configuration http://www.hudsonltd2.com/kb1/article.php?id=181
  2-14-2005    Views: 4287   
article Application Error 75 - Filename/Path Error
Indicates a WRITE Error: Remove the log file of the Product producing the error. May also...
  2-14-2005    Views: 3111   
article VRAS - Virtual Resource Allocation System: Configuration and Use
VRASVirtual Resource Allocation System
  2-14-2005    Views: 2790   


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